Privacy Policy

Effective Date: June 20, 2025

Welcome to The Well Pilates!

This Privacy Policy explains how The Well Pilates, LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you interact with our website, www.thewellpilates.com, register for classes, attend events, or engage with us online or in person.

By using our website or providing your information, you agree to the practices described in this policy.

PART I – ONLINE PRIVACY POLICY

1. What Information Do We Collect?

a) Personal Information
When you interact with us, we may collect information that identifies you, such as:

  • Name

  • Email address

  • Phone number

  • Payment or billing information

  • Class preferences

  • Health or fitness information voluntarily provided for participation in classes

b) Technical Information
When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on each

  • Referring website or search engine

2. How We Collect Information

  • Through forms you submit for class sign-up, event registration, or contact

  • When you make purchases or subscribe to communications

  • Automatically through cookies and website analytics

3. How We Use Your Information

We may use your information to:

  • Process bookings and payments

  • Communicate class updates, event details, and marketing messages

  • Improve website functionality and user experience

  • Respond to inquiries and support requests

  • Comply with legal and administrative obligations

You can opt out of promotional emails at any time by clicking “unsubscribe” at the bottom of any message.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted third-party platforms that support our business (e.g., booking software, email marketing tools, payment processors)

  • Legal authorities when required by law

Sensitive information, such as payment data or health details, is handled with strict confidentiality and shared only as necessary.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze web traffic

  • Customize your browsing experience

You can control or disable cookies through your browser settings. Note: disabling cookies may affect site functionality.

6. How We Protect Your Data

We implement appropriate technical and organizational measures to safeguard your information. These include:

  • SSL encryption

  • Secure payment gateways

  • Restricted administrative access

While no system is foolproof, we are committed to protecting your privacy.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Request how your data is used

  • Opt out of marketing communications

  • File a complaint with a data protection authority

To exercise your rights, contact us at thewellpilates@gmail.com.

8. California and EU Privacy Rights

If you reside in California or the EU/EEA, you are entitled to additional rights under the CCPA or GDPR, including:

  • Knowing what personal data we collect and how we use it

  • Requesting data deletion

  • Opting out of data sharing for marketing purposes

Please email us directly to submit these requests.

9. Children’s Privacy

The Well Pilates does not knowingly collect personal information from children under 13. If such data is inadvertently collected, it will be deleted promptly.

10. Updates to This Policy

This Privacy Policy may be updated periodically. When changes occur, we will post the revised version on this page with the updated date.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

The Well Pilates, LLC
Southaven, Mississippi
📧 thewellpilates@gmail.com
🌐 www.thewellpilates.com